Pros
- They keep everything updated on time and work hard to get us to where we need to be every day.
- We have had nothing but success with eTollFree since we started using them, including a call center move to their platform.
- They are easy to contact if there is an issue, and they respond quickly.
Cons
- We end up being on multiple services until we find one that meets our needs.
- The changeover process can be stressful for the team, and sometimes they struggle to make it work right away.