Faveo Help Desk makes my life much easier. In fact, the best support I can think of. I can manage tickets with my name, and I can manage my customer and my team, and I can also have a chat with my customer with a "video call", so that it is much easier to have a conversation with my customer. I can also manage the "status of tickets" and the "status of my team", so that I can stay on top of the support given to our company, and help my customer to understand our company. I can't think of a…