Header banner
Revain logoHome Page
firecart logo

Firecart Review

2

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Marketing, Marketing Automation

View on AmazonView on ЯM

Description of Firecart

Firecart ecommerce marketing automation software helps to create automated workflows & send personalized emails based on specific events or activities of a particular user. Setup & launch automated incentive driven customer referral program from your website, email, social media and mobile device. Firecart also provide activities like drip marketing, abandoned cart reminders, Lead Capture on Website, Form Designer Activity, Exit Intent Popup Activity and more. Easy 1 click integration to automate and increase your sales & marketing ROI by sending timely relevant triggered email & sms messages. Our features & solutions include the following: Easily Sync Customer Data: Once integrated, all the new registrations & customer information from your shopify store gets synced with Firecart. Monitor Store Visitors: Firecart identifies and monitors every individual visitor on your shopify store. The data is automagically tracked to an individual customer once the visitor registers on your store. Automatically Segment Customers: Based on customer behavior, Firecart automatically segments your customers into appropriate lists. Send Automated / Triggered Emails & SMS: Create automation workflows using Firecart & send personalized emails based on specific events or activities of a particular user. Capture Leads on Website: Grow your email and leads database by adding a newsletter signup widget, an exit intent popup and sending an automated email response to leads who get captured. Send New User Welcome Email Series: Welcome your new website registrants/users with a special series of preconfigured emails / drip emails. Setup Abandoned Cart Email Reminders: Send a timely cart abandonment email. You can use this activity to nudge your users with a personalized cart abandonment email. Setup Referral Marketing Program: Let your customers become your brand ambassadors with a state of the art customer referral program. You can setup & launch an automated incentive driven customer referral program from your website, email, social media and mobile device. Greet a First Time buyer: You can create a special workflow to greet your first time buyers. This activity sends an automated email to users who have made their first purchase (total orders = 1) and adds them to a special "Active Users" list. Setup Product Replenishment or Reorder Reminder: Send a timely product replenishment/reorder reminder email to your customers a few days/weeks after their purchase. Setup Birthday Emails: Configure & setup automatic birthday offers and wishes through email & sms. Create Landing Pages: Create & launch beautiful lead generation forms/landing pages in minutes to capture leads, notify staff and send email autoresponders. Collect Customer Feedback: Capture and analyze feedback from customers on your website, social media, mobile device and email. Send Newsletters, Emails & SMSes: Apart from configuring and sending personalized automated emails, Firecart allows you to send promotional emails & SMS.
Hide

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great software - great support - great service

I really enjoy how easy it is for our team members across multiple teams in several locations around Canada as well as out-of hours support staff - all with different schedules/time zones! They are very responsive when we need help (which never happens) but if an issue arises at 2am they will be there until 9pm that day :) The biggest problem right now has been working through their API limitations which have impacted some functionality within my business app; this seems not likely going…

Pros
  • Very helpful, approachable customer service reps.
  • Extremely reliable software platform to use daily throughout many departments worldwide,
  • Easy integration options available without needing any technical knowledge or expertise from internal IT department resources either side
Cons
  • There are troubles

Revainrating 4 out of 5

This brings new meaning and real depth of possibilities

The concept is amazing! You can use it for anything really - its flexible as you would hope an AI messaging platform should be (and how could we ever expect otherwise!). It's great that there are many integrations available with other platforms too which makes things even easier/less time-consuming than if they had just been separate apps in their own right etc., but I'd say my favourite thing about this app overall has got nothing specifically do deal wth them at all; rather everything else…

Pros
  • I think the best thing about FCart is that it's a great platform for integrating with other platforms and services
Cons
  • I suppose the only thing I'd say is that it's a little expensive, but then again it's not a bad price for what you get