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Friendly Debt Collection as a Service Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
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Description of Friendly Debt Collection as a Service

Integrated into the SAP collections API, troy communicates with customers in a friendly, individual way, through many channels and in real-time. That way we increase our clients' recovery rate and their profits and liquidity. And we maintain valuable customer relationships with their lifelong value.

Reviews

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Type of review

Revainrating 5 out of 5

Useful tool in recovering past due invoices

Easy to use for collecting debts from difficult accounts which have been paid off by other companies or not given enough time by collection agency's previous employees who were fired / left before completing work/task of debt collector. There are no major complaints since it has helped me collect several types of non payment accounts over the last 4 years - good product overall! I do believe that they could provide more training materials about using this service including tips / tricks if…

Pros
  • Great tool, easy to understand interface
  • Extremely reliable with great customer support team when issues arise at any step along our way.
  • Ability gather information very quickly in order obtain account holder contact info so we can reach out directly instead having an automated process where customers get annoyed because there wasn't much communication between them receiving email letters etc.
  • Overall fantastic system!! :)
  • Very helpful staff available through phone call
Cons
  • Empty