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Gatun Technologies Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Gatun Technologies

Gatun Technologies is committed to providing your company with high quality customized IT services. With more than 15 years of experience, we are dedicated to helping you meet your small to medium sized business goals.

Reviews

Global ratings 3
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  • 4
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Type of review

Revainrating 4 out of 5

Very helpful staff to work with in the process

The staff at GT has been very helpful in understanding what our needs were for this project. They have always answered any questions or concerns that I had along the way regarding my project's progress. There was not much about their process as far as how they work together within the team but it seems like everyone gets things done without too many issues being brought up. It took us longer then expected when getting started because there wasn't enough information out there from other…

Pros
  • Great results overall!!!!!
Cons
  • Not anything specific
  • Just wish more info could've gotten better sooner

Revainrating 5 out of 5

Excellent Customer Service & Support

The staff at Gatun has always been great! Great customer service skills. They provide excellent support for all our systems they help us in any way possible. Would highly recommend them, friendly office team of people who work hard as well at making sure that everything run smoothly throughout there work day. Nothing really specific, good support and customer centric products they work to make things as efficient as can be but also ensure customers receive top tier levels of assistance from…

Pros
  • Friendly fast helpful amazing professionalism very responsive services offered by employees exceptional value product offerings across entire offering
Cons
  • There are disadvantages

Revainrating 5 out of 5

Quick turnaround times when needed & Great customer service!

The best thing about GTT was that they were able t help me get my website up quickly! They have great customer service as well which I appreciated because our project took longer then expected due in part by some unforeseen issues beyond their control but also partly just taking much time for us at this point (we're currently working through it). Nothing really specific except maybe be aware if there's any possibility something will take too long or cost way over estimated amount - so far all…

Pros
  • Fast response from tech support
  • Fair pricing, reasonable timeline estimates when needed to make adjustments before deadlines; not always met with 100% satisfaction however.
  • Great communication via email / phone call during development phase
Cons
  • Nothing