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GLOBAL TECHNOLOGIES GROUP, INC. Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of GLOBAL TECHNOLOGIES GROUP, INC.

GMC Tek is a Minority Women Owned Small Business, GSA schedule 70, NASA SEWP V, HUBZone, SWaM and NOVA PTAC Member registered company. Headquartered at 211 Church Street, S.E. #115-A, Leesburg, Virginia, GMC TEK provides a full spectrum of Data Center, Networking, End use computing, Security, IT Management, Healthcare Information Technology, Staff Augmentation and Project/Program Management from designing and deploying communications networks to providing business Information Technology planning and implementation.

Reviews

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Type of review

Revainrating 5 out of 5

Great Customer Service and Support Makes IT A Reliable Solution

Global Technologies Group has been very helpful in getting our network up an running with great customer service! They have helped us get it all set up so we can begin using as soon as possible!! The only thing I would like changed if anything was that they could give you more options for what type security appliances are compatible without having them send someone out who will need training before implementing these products into your environment. We needed help integrating some firewalls…

Pros
  • That there is no contract to sign or any long term commitment once implemented.
  • They do offer discounts when multiple devices come at same time
  • Customer Service team works well together & communicates effectively via email/phone call which make my experience good

Revainrating 5 out of 5

Great Customer Service & Product Knowledge

Global Technologies Group has provided a great customer service. They help us choose the right product, and provide excellent support. They also have been able to meet our deadlines on several occasions. There is nothing I can think of that I dislike about them. They seem to be very knowledgeable about the products they sell and are always able to provide great advice. GTS has been an excellent addition to our team, and I would highly recommend them to anyone looking for a vendor to work with.

Pros
  • Great Customer Service
  • Professionalism
  • Knowledgeable staff members who know their stuff.
  • Always available when needed

The best part about Global Technologies Group was that they were willing to work with us in order for our project to be completed as quickly and efficiently as possible. They understood what we wanted out of this technology solution & provided exactly that! We are solving an issue where there wasn't much information available online regarding certain products or services needed by small businesses like ours. This has helped tremendously because it's given me access to all sorts of resources I…

Pros
  • Availability
  • Reliability
  • Quality support service staff; knowledgeable without being too pushy/overly enthusiastic.
  • Honesty (as opposed most other companies) when dealing problems no "hiding" under covers if something wrong happens just so you don’t look bad
Cons
  • There are disadvantages