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Grayscale Review

2

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Very good

Revainrating 4 out of 5  
Rating 
4.0
HR, Talent Management

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Description of Grayscale

Grayscale is a texting and automation platform designed for modern talent acquisition teams. We integrate deeply with ATSs like Greenhouse, Lever, SmartRecruiters, etc., and make it seamless to engage talent, automate workflows, and deliver a high-touch candidate experience. Grayscale provides a "second set of hands" in the hiring process, and helps brands like Anheuser-Busch, Twilio, and Wayfair get their first pick of the talent.

Reviews

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Type of review

Revainrating 4 out of 5

Everything gets researched and tracked together

I love that they are constantly evolving their product! They have new features all of the time so we can continue learning about what's out there in terms of technology solutions. Nothing really - everything keeps getting better as far as software goes. There aren't many products/companies right now who offer such great resources around investing your own money into something you're passionate about (and not just an employee). If someone wants good info without going through third party data…

Pros
  • I love the options and freedom to do what I want
Cons
  • I don't really dislike anything about it it's just a great product!

Revainrating 4 out of 5

Engaging Candidates Using Text Messages

Grayscale makes it easy to engage with candidates and to run a process using a texting platform. The platform integrates with Greenhouse and Lever and makes it easy to engage with candidates. The platform can be a bit overwhelming to be sure, and it has a bit of a learning curve. The support for the platform is solid. The platform is easy to set-up and to interact with. The platform is a good way to engage candidates, and the platform makes it easy to run a process. A good way to engage with…

Pros
  • Easy use; great layoutGreat customer serviceHelpdesk available 24 hours7 days per week24X5365 phone help desk availability
Cons
  • UI could improve
  • Mobile App isn't yet fully functional