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Heedbook Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Marketing, Customer Journey Analytics

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Description of Heedbook

Analyzing results of facial emotion recognition, verbal expressions, the content of the conversation with the employee and other parameters, Heedbook offers a complete range of services to measure overall customer satisfaction with the quality of service. Information is provided in the context of customers, employees and offices of the company.

Reviews

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Type of review

I like how it can track my attendance through out all branches that i have worked at! It was easy for me or others who are new people just getting started as well because there were tutorials online which explained everything very clearly so they could make sense off what we where looking over while using this software.. As far being any problems when trying things? There weren't really much issues but you do need experience if yo would be making sure your comfortable working something before…

Pros
  • I like the ability to have an easy way to see what my employees are thinking and how i can make them be more happy
Cons
  • I think that there arent a ton of features for this software so it might be hard to use but I think they have a great layout for it