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Helix By MicroMetrics Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Vertical Industry, Hospitality

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Description of Helix By MicroMetrics

Helix by MicroMetrics is a software designed to power memorable guest experiences for the top hotel brands — including IHG, Marriot and Hilton.

Reviews

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Type of review

Revainrating 5 out of 5

Mobile solutions for hospitality industry

The platform allows us to offer our guests a more personalized experience with increased engagement opportunities.The dashboard provides all relevant information that we use in day-to-day operations. There are some areas where they could have improved their system as well, but nothing major so far. If you're looking to engage your customers and provide them with an immersive experience using mobile technology this tool will do just fine! We've been able to increase checkin rates and overall…

Pros
  • I like how easy it is for me or other team members at my location/property (i'm part time) to access data about guest activities within seconds instead having hours trying to find info out by hand..and then try fixing problems manually before figuring if there's something wrong.it should be automated :) plus its great knowing i can get daily reports from anywhere !!! It really helps
Cons
  • Some problems