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Helpmonks Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Marketing, Email Marketing

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Description of Helpmonks

Helpmonks is a complete all-in-one customer engagement platform. Features likeTo-Do for teams, Customer Management capabilities, creating automated workflows, assigning emails, labeling emails for staying organized, and adding internal notes help to tame your email workload and ease the burden on your team's emails. Furthermore, Helpmonks has a Live-Chat option included in each plan and a mighty Email Marketing Platform for email campaigns and automated email triggers. Moreover, Helpmonks is the only shared inbox tool that offers multiple deployments models - SaaS (hosted), dedicated Cloud servers, and On-Premise (self-hosted) options and is priced per mailbox and NOT per user. Helpmonks is a shared mailbox software that empowers your team to collaborate on email conversations. Helpmonks makes all your shared mailboxes available in a central location, so your organization gains transparency and insight into all your team emails. For every team member. In the office, at home, or for remote teams. Besides, Helpmonks works with every email provider so you can continue using the tools that you already know and use. Our customers tell us -"Helpmonks just works."

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Type of review

Revainrating 4 out of 5

Very helpful for keeping your inbox organized

I love that it has an easy interface which allows me to easily search through my inbox without having to open every single message in order to find what i am looking for! It also helps keep things organised by allowing you to label messages so they are easier to locate when needed. The only thing about this program was how slow at times it would load up or freeze during use. This could be due to certain programs running along side of it but not sure whether these were down too or just general…

Pros
  • Its user friendly layout and interface makes it easy to navigate through messages and their content without any problems and it also helps keep everything organised in one place
Cons
  • The only time i found it difficult was when i wanted the program to load up and it was slow as hell