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HOL-Connect Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Vertical Industry, Hospitality

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Description of HOL-Connect

HOL-Connect is the channel management add-on module from Hotels Online that provides a channel management solution for small to mid-sized hotels, guesthouses, bed & breakfasts as well as accommodation providers who handle multiple properties and wish to centralise the handling of their rates and availability.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 5 out of 5

Fantastic Customer Services and Software

We have been using this software since 2016 with no problems so far! The support team are always willing an able help you whenever needed but they also keep in contact via email when necessary or even over chat if it’s quicker than speaking directly through Skype (which can be slow). There isn't much I dislike about everything we've used thusfar because each product has had its pros/cons which makes choosing what works best very difficult especially considering there's nothing wrong at all…

Pros
  • Also helpful tips from their website such as how important reviews matter!!! All these things combined make them quite unique compared other systems around today.
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Good product for connecting Hotellity system and BDR

Easy connection with online platforms like Expedia or Booking direct etc., easy integration in CRM systems (Salesforce), great customer support team - always helpful when you need it! The price tag was too high compared with other competitors but I think they are adjusting now since there have been some improvements after our feedbacks were taken into account so maybe we can expect good news soon :) We needed something which integrates easily with booking engines such as Bookingdirect…

Pros
  • Easy integration, great customer service, possibility to integrate directly within Salesforce
Cons
  • Price tag is a bit too high compared to similar products