Absolute rubbish. Fragile plastic that broke into pieces with normal use within 60 days of purchase. The return window is of course only 30 days. The tank does not even fit in the collection, it constantly falls off. The steam cleaner itself also only has a lifespan of one year and is no longer endorsed by Hoover. Hoover will also make the buyer pay for shipping the defective product at buyer's expense, so be careful. I'm going back to Bissell, where registering your product means something.