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Horizontal Integration Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Professional Services, Creative Services

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Description of Horizontal Integration

Horizontal Digital is an experience forward consultancy that invests in understanding the needs, wants and ambitions of customers through the data they provide — data that is unlocked across every digital experience and engagement. We use this data to meet customers in the right moment, at the right time, on the right channel. And we amplify these moments with precise strategies, technologies and creative approaches to maximize their value. Founded in 2003, we are a certified Minority Business Enterprise that proudly invests in diversity and growth of our in-house talent as well as our local communities through charitable and on-site volunteer efforts. Horizontal Digital is headquartered in Minneapolis, MN. Additional U.S. offices are in Denver, Dallas and Indianapolis, with a global presence in Dubai; U.A.E.; Bengaluru, Vadodara and Pune, India; and Kuala Lumpur, Malaysia.

Reviews

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Type of review

Revainrating 5 out of 5

Easy to use system to keep track of our clients

I like that it allows for easy access to all aspects of our business. It also allows us to keep track of our customer's information which helps us make sure that we are providing them the best service possible. I dislike that when you go into the system it can be confusing and hard to navigate. Also sometimes it takes awhile before you see what you have done wrong or you may not see it until after it has been posted. If you are looking for a simple way to manage your customer database, then…

Pros
  • Easy To use
  • Not many steps necessary.
  • Helpful if data gets misplaced as its fairly easily found again once lost in their vast array
Cons
  • There are troubles

Revainrating 5 out of 5

Great environment to grow and learn in, great management team

The ability for us as marketers within our respective departments - customer service & marketing communications-to work together seamlessly was one area I liked best about working here! There were also many other aspects which made it very enjoyable while still being professional but friendly too (and not intimidating). It's hard sometimes when you're looking back over old emails or chats from past clients because so much has changed since then (for better/worse!). While there are some things…

Pros
  • Customizable
  • Easy to use
  • Great support team, both phone call AND email response time is great.
  • Can customize almost anything that can fit into Excel format without needing an advanced degree in coding
Cons
  • There are troubles

Revainrating 4 out of 5

Very positive experience working directly w CTO

I really like how agile our team has been about being able change directions as needed (or when things get too boring). There's always something new coming up if you're willing/able! Our entire organization gets along well together so it doesn't look any different than what everyone else experiences - but there are times where people aren’t fully communicating because work isn't urgent or interesting enough for them personally. It makes my job harder sometimes since i'm not 100% confident…

Pros
  • Very easy way that helped us understand some complex functionality without needing an enterprise architecture background knowledge in order make sense out this information; Greatly increased productivity through effective communication between teams across organizational boundaries within same time zone.; Easily made changes happen at scale
Cons
  • Need better visualization tools such map based interface

Revainrating 4 out of 5

An extremely valuable digital partner

The ability to understand our target audience's behavior better than any other brand out there. Their team has amazing knowledge about how people consume content online as well as offline. With them I have been able to build my personal blog which helped me reach more potential readers. There were times when it was hard for us to engage with each other but that soon changed once we understood what each other needed from business perspective. They are definitely worth hiring if you're looking…

Pros
  • Great creative services
  • Knowledgeable staff in regards branding strategies.
  • Very flexible payment terms
  • Excellent value proposition pricing model (30% off)
Cons
  • Can be very pricey at certain points