I like all aspects of this software, it is easy to use with many features for both booking agents as well hoteliers! It's user friendly which makes training very quick if you have someone who knows how things work in there head already (like me). The layout can be improved but that has been addressed over time since launch so not an issue anymore either way. There are some minor bugs here or ther ebut nothing major at least from our side - just keep using until they get fixed though we haven'tβ¦