I like how it is easy to use and have a lot of features for training. It has been helping my clients understand what their customers want and need. Clients are able to see the benefits in real time which has helped make them more engaged with the program. The only thing that I didn't like about it was when the server went down, it took some time to get back up again. If you are looking for an easy way to train your employees, this is the solution. We are using it to help our staff membersβ¦