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IMACS Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Vertical Industry, Public Safety

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Description of IMACS

IMACS is a incarceration management and cost recovery system that provides a system for monitoring and managing inmates and run functions to manage your facility.

Reviews

Global ratings 4
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    1
  • 4
    3
  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

This software is perfect for tracking inmates

It's easy enought, simple interface & customizable at will! The only thing I dislike about this program it its price (which can be very high). We use Imacs in our prison with good results but we are not using all of their features yet because they have still some bugs left untill now which make us think twice before buying them again :) Try out first if you don't want any problems later or just try another one like Jira instead! Tracking everything from inmate movements throughout day-to-day…

Pros
  • Its simplicity to configure what ever do need within hours for implementation is something amazing.Also that there´s an upgrade path , meaning your system wont crash unexpectedly due security patches also great !And lastly how well supported by third party vendors such Microsoft etc.etc
Cons
  • Pricing may seem too expensive considering other software

Revainrating 4 out of 5

This software is perfect for tracking inmates

It's easy enought, simple interface & customizable at will! The only thing I dislike about this program it its price (which can be very high). We use Imacs in our prison with good results but we are not using all of their features yet because they have still some bugs left untill now which make us think twice before buying them again :) Try out first if you don't want any problems later or just try another one like Jira instead! Tracking everything from inmate movements throughout day-to-day…

Pros
  • Its simplicity to configure what ever do need within hours for implementation is something amazing.Also that there´s an upgrade path , meaning your system wont crash unexpectedly due security patches also great !And lastly how well supported by third party vendors such Microsoft etc.etc
Cons
  • Pricing may seem too expensive considering other software

Revainrating 5 out of 5

Overall good system and services provided

I like it because we can keep track of our inmate activity with ease, plus all reports are available in real time which makes tracking easy at any given moment when needed by us or law enforcement agencies as well! The program doesn't always work properly especially during bad weather conditions such as heavy rains/storms due to connectivity issues but this has been improving over recent upgrades so overall not an issue anymore now days since updates have made improvements. Not much other than…

Pros
  • Easy access
  • Can easily view attendance records from anywhere.
  • Reports provided within seconds once input is complete
Cons
  • Some cons

Revainrating 4 out of 5

Difficult to implement and cumbersome

I like how easy it was implemented in our county, however there are not enough customizations available from their end (that can be used or purchased) so you really have very little flexibility when using them as opposed what we had previously with another software vendor(s). Try different things out- You will find something! Good luck finding someone who has knowledge of this platform but also knows about accounting procedures/rules etc because they may know more than one product well if…

Pros
  • Easy to learn for those new into GIS mapping technology; )Easy integration options via web servicesAPI'setc
Cons
  • Lackluster support team poor documentation