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Indicative Review

6

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Conversion Rate Optimization

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Description of Indicative

Indicative is the leading Customer Analytics platform that enables product and marketing teams to make informed decisions by thoroughly understanding and exploring user behavior across every touchpoint. Only Indicative connects directly to your data and excels at answering complex customer analytics questions in real-time without having to rely on data teams or SQL. Indicative provides actionable insights in seconds that empower teams to optimize customer engagement, increase conversion, and improve retention.

Reviews

Global ratings 6
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Type of review

Revainrating 4 out of 5

Great service + easy setup / implementation

The best part of working with indicative was the team itself! They're extremely friendly, helpful and willing to go out their way for you during any type of issue - whether it's related software or something else entirely (a lost wallet!). I've worked remotely from my home office before but this truly takes things up another level -- which makes me sad because now living somewhere cheaper/farther away means being less remote so much of my workflow gets impacted as well ;) As far as actual…

Pros
  • Great customer service
  • Easy setup process / intuitive interface
  • Highly customizable dashboards
Cons
  • Not free trial period at least 7 days long
  • Too expensive in terms cost per month

Revainrating 4 out of 5

Indicative is Amazing For Getting Insights And Gaining Understanding

The best thing about indicative was their ability for us as marketers, salespeople etc.,to understand our audience better than we had previously been able to do so! It helped get insights into who were interested/ not interesting / engaged with what content - all of which gave great insight when it came time making changes and creating new campaigns aimed specifically towards them (or away from). I didn't like how hard they made you work if there's anything wrong within an account; no simple…

Revainrating 5 out of 5

Quick easy to digest useful and simple platform

The ability for me as an analyst, I can quickly find relevant information using their intuitive search functionality which allows us all access when needed! Also they have created great tools so we are not reinventing what already exists out there but building upon it with new features such insights from other companies into our own reports (e.g., Google trends). We use this tool mainly internally within my team however if you need external users then also worth looking through them because of…

Pros
  • Intuitive interface
  • Quick response to queries or issues raised by end users.
  • Great customer support service in terms both technical & non
  • Ease at updating content across multiple platforms e g Excel / PowerPoint presentations
Cons
  • Some little things

Revainrating 4 out of 5

Easy and quick implementation that does exactly what its supposed

The ability of being able to see all my customers together, not just one view per account which was our previous system. I do like how easy it is for me as an admin to add new fields/views etc so we can keep up with changes from clients. It's also nice because you don't have multiple views where some are missing information compared to others! We were using another provider but they decided to shut down their business last year leaving us scrambling to find something else fast before this month

Revainrating 5 out of 5

Very satisfied customer and professional approach

I like how easy it was for me as an individual, who has no previous experience with predictive modeling tools such as R Studio (and even less programming), but only had some basic knowledge of Excel/Google Sheets etc., could learn something new about this very useful tool within just minutes! The ability to use my own dataset made things so much easier than if we would have used another provider's datasets which are usually more complicated - maybe because they were not built specifically using

Pros
  • Wide variety
  • Variety in types & brands covered
  • Easy to follow steps that helped getting familiarized easily.
  • Very quick response times whenever needed assistance is required by myself or customer service agents
Cons
  • There are nuances

Revainrating 5 out of 5

Love love LOVE having real time data at my fingertips!!!

The interface makes learning it easy, you can build out interactive dashboards for all of our key performance indicators/ metrics within minutes! They do an amazing job keeping their API updated with new functions as we use them more &more each month making reporting easier than ever before. In some instances I feel like they could include some better explanations about features such as "pivot", what exactly this means? And how best it would be used compared to other feature options available…

Pros
  • Easy way creating customized Dashboard
  • Simple user experience
  • Best data visualization tools around that support multiple languages including Arabic
Cons
  • None