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IVIDEOSONGS Review

4

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Terrible

Revainrating 2 out of 5  
Rating 
1.8
Musical Instruments

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Description of IVIDEOSONGS

IVIDEOSONGS is a firm that specializes in the sales of high-quality musical instruments, including guitars and acoustic guitars, and the company's name comes from the company's initials. We have a wide variety of alternatives available for musicians of all ability levels, ranging from starter kits to instruments of a professional standard. Our mission is to offer our clients the best choices possible, together with the most competitive prices and unmatched levels of service. We are dedicated to assisting our customers in locating the ideal instrument to fulfill their requirements and to assist them in realizing their musical goals, and we do this by maintaining a team of educated and enthusiastic professionals. IVIDEOSONGS has everything you require to bring your music to life, regardless of whether you are just starting out as a musician or are an experienced professional.

Reviews

Global ratings 4
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  • 4
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Type of review

Revainrating 4 out of 5

A website with a great selection

The online music shop from IVIDEOSONGS is a breath of fresh air in the industry. The website is simple to use, and the thorough and informative product descriptions helped me discover the ideal instrument for my needs. Throughout the purchasing procedure, the knowledgeable and enthusiastic customer service team gave me valuable recommendations and advice. My instrument exceeded my hopes and was in flawless condition when it arrived. I am impressed by IVIDEOSONGS' dedication to assisting their…

Pros
  • Excellent customer support
Cons
  • Websites may be overcrowded

Revainrating 1 out of 5

A negative internet retailer that leaves a sour taste in your mouth

IVIDEOSONGS' internet store left me feeling flat. My purchase did not come with the instrument that was described, and the customer service that I received was unhelpful. I was dismayed by their representatives' lack of product expertise and enthusiasm for music. I had expected more from them. The website was challenging to navigate, and it did not offer sufficient details about the merchandise. I would advise you to seek elsewhere if you are interested in having a pleasant and dependable…

Pros
  • Extensive catalog of acoustic instruments available
Cons
  • Some goods can be expensive.

Revainrating 1 out of 5

Shopping online is a discordant experience

I had a bad experience with IVIDEOSONGS' online store when I tried to buy an instrument from there lately. It was hard to find what I was looking for on the website, and the product descriptions were too general. When I attempted to return my purchase because it did not suit me, the customer service was unresponsive and unhelpful. It was clear that they didn't care about or understand music. Overall, I was not pleased with my experience and would not suggest their online store to anyone seeking

Pros
  • Product descriptions that are both detailed and instructive
Cons
  • fewer actual store sites

Revainrating 1 out of 5

Unreflective of truth

Although IVIDEOSONGS brags about having a skilled and enthusiastic staff, my experience was a symphony of sadness. They didn't bother to correctly tune the guitar they sold me, and it was defective. Their customer care was tone deaf and would not take my complaints seriously. It's unfortunate that a business with such high standards was unable to satisfy customers in a straightforward manner.

Pros
  • Team that is both knowledgeable and enthusiastic
Cons
  • Uncertain return procedure