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Jackson Thornton Technologies Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Jackson Thornton Technologies

Jackson Thornton Technologies provides strategic IT solutions to businesses throughout the Southeast.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

JT Consulting--A Great Solution for Consulting Services

The best part about JT is that it has been around for over 20 years, which means there are many employees of different levels who have had experience in this industry long enough to help you navigate any issues with your project/solution or business problems as they arise. I don't think I can say much more about them-other than their customer service skills seem very good! We've used several consultants within our organization when dealing wtih large complex projects; however we were still…

Pros
  • A variety
  • Ability To learn new techniques quickly via webinars.
  • Top notch quality services provided at competitive pricing compared among others
  • Highly recommended
Cons
  • It is hard to say

Revainrating 5 out of 5

Excellent product and even better support services!!

The team at JT is very professional, knowledgeable in their field of expertise & deliver exceptional customer service! We have been working with them for over 9 years now & they are always there when we need help or assistance. I can't think of anything that would be great about this software - it's just what you'd expect from an excellent organization who truly cares about your business' success. Nothing really comes to mind as far as issues go but then again everything works well together &…

Pros
  • Great support
  • Reliable system
  • Easy to read reports / data summaries; no guesswork necessary.
  • Ability manage multiple businesses through single interface without having separate accounts set up

Revainrating 4 out of 5

Excellent Business Consulting Firm - Would HIGHLY RECOMMEND

They were very helpful with our recent move into this system, including setup of applications! Everyone is super friendly at JTH. No one has been disrespectful or unhelpful in any way. The only challenge we've had comes from needing assistance during setup but they took care of everything for us once it was up online without issue. We have not experienced anything that I can speak against about their staff as professionals who do what's necessary to get things done right. Great people all…

Pros
  • Easy to work with, great communication especially with the staff assigned to us, and very responsive and helpful when we had questions
Cons
  • The team was very easy to work with