Leading pet supply brand LANNEY was established with the goal of giving pet owners high-quality products to support the comfort and happiness of their four-legged family members. Our offerings range from more specialized things like dog beds and toys to more fundamental essentials like collars, harnesses, and leashes. We consider our dogs to be beloved members of our family that deserve only the finest. At LANNEY, we work hard to deliver outstanding customer service and a simple online shopping experience to all of our clients. Our team of pet industry professionals is committed to responding to any inquiries you may have and locating the ideal goods for both you and your pet. All of our products are of the greatest caliber because we only purchase them from reputable vendors. You can easily locate what you need in one handy location thanks to our online store's ongoing updating of new and fascinating products. We appreciate you choosing LANNEY for all of your pet supply need. We take great pride in being your go-to resource for maintaining the health and happiness of your pet.
Unfortunately, my LANNEY purchasing experience was horrible. The canine collar I got was too big and the pet food wasn't fresh. The collar I ordered was too small for my dog despite the fact that I used their sizing guidance. I called customer support and was met with a condescending attitude and a lack of willingness to resolve my problem. Furthermore, their delivery times were extremely long. It's unacceptable that it took over two weeks for me to receive my purchase from the online store…
Pros
superior pet accessories
Cons
It's possible that some products won't have the right size.
My internet shopping experience with LANNEY was incredibly disappointing. Even though I followed their size recommendations, the pet supplies I received were of poor quality, and the dog collar I purchased was too small for my dog. When I contacted their customer support, I got a dismissive reply and no offer of help to fix my problem. Additionally, the shipping took a lot longer than I had anticipated, which made me angry and disappointed with the entire purchasing process. In conclusion, I…
Pros
Quick and simple delivery
Cons
There is only a limited assortment of products available for animals that are not dogs.
I must admit that my experience purchasing at LANNEY was truly appalling. To put it mildly, the quality of the pet products was poor. Even though I followed their size recommendations, the dog collar I ordered didn't fit my dog correctly, which was a real bonehead decision on my behalf. When I contacted their customer support, I received a response that would have made a dog more reluctant to take a bath. The shipment was a complete disaster as well. My purchase took so long to come that I…
I was very pleased with my recent encounter buying pet supplies from the LANNEY online store. The collar and lead for my dog that I ordered were of superior quality to what I had anticipated. The comprehensive size chart was also a great aid in finding the right garment for my pet. My package arrived quickly and without any issues, which was great. When I had a question about one of my purchases, the customer service I got was very helpful. The customer service person I spoke with was helpful…
Pros
professional client care
Cons
There is no guarantee that customer support will always be responsive.