I've used this product for several years now as both an internal tool to help maintain our system of records data (eDRMS), but also in conjunction with other clients who use it more directly - especially those whose systems are not e-commerce enabled at all! It is very robust; easy enough even for non-IT users like myself to navigate through its features. There's nothing really about this program I dislike or would suggest changing - unless you're looking specifically for some alternativeβ¦