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LeadChat Review

1

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Other Services, Managed Live Chat

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Description of LeadChat

LeadChat supercharges website conversion rates with their sales staff on your website 24 hours a day, 7 days a week.

Reviews

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Type of review

Revainrating 4 out of 5

LeadChat gives Agents and Customers immediate Connection

I was able to connect directly through our chat software (Leadchat) via my computer or mobile device in real time for support purposes! This is great because it allows me as an agent/customer service rep access from anywhere which can be very beneficial when trying resolve issues remotely without having customer wait too long while you are not available at workstation etc.. Sometimes we need help connecting devices like laptops that have been used previously by another user but haven't yet…

Pros
  • I like the security of the connection and the ease of use of the software
Cons
  • I've used the tool extensively for 3 years now and don't dislike anything about it