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Mavenoid Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Customer Self-Service

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Description of Mavenoid

Mavenoid is an AI-powered technical product support tool which enables business to provide remote product support to customers, from installing a product, to using it and troubleshooting. Mavenoid automates all types of technical support for any product with a chatbot.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great Support and Service for Ticketmaster

I like that you can have multiple agents assigned per account so if one isn't available another agent steps in seamlessly without interrupting what's already happening or having them switch over mid conversation (which happens sometimes). Sometimes they get confused by our questions/comments when we're talking about different products altogether but overall their service has been great! We've had some issues where there wasn’t always someone answering at certain times during peak hours…

Pros
  • Also offers flexibility such is assigning specific tasks between individuals working together under an umbrella branch manager..also offering help desk services should anything go wrong throughout day while using
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Mavenoid - Best for troubleshooting purposes

The best thing about this software is that you can easily get help at your fingertips when ever required. It gives me ease in solving my queries whenever I face problems while working online or offline. There are some features like auto suggestion etc., but these are not very useful as they don't work well most of time due to lack of resources. If you want to solve your problems then mavenoid will be your ultimate choice because it provides you instant solutions and also helps to understand…

Pros
  • Auto suggestions
  • Easy navigation through tabs
  • Simple search options for quick results.
  • Easeful experience with no bugs
Cons
  • Some little things