I got this belt several months ago and it looks and works amazing! Unfortunately, at some point the pin holding the leather clamp to the actual buckle fell out and got lost somewhere. Thankfully, the Lavemi customer service is fantastic! I emailed the contact included in the box and within a day had a response that I would be sent a replacement belt (the whole thing!) free of charge. I then got an email letting me know it had been shipped and now, only 2 days later, I got the new belt and it…