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Mooments Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Marketing, Rewards and Incentives

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Description of Mooments

Mooments provides solutions and tools in the digital gifting space (e gift cards) in the Southeast Asia region. Mooments Processing Suite is build for large-scale brands to manage their omnichannel digital gifting programs through a mix of API suite, dashboards and consulting services. And Mooments Distribution Solutions are aimed at mid-scale and enterprise companies intending to access a digital gift card marketplace for their use cases - employee engagement, loyalty, and incentive programs.

Reviews

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Type of review

Revainrating 5 out of 5

Great customer experience and excellent platform

The service they provide is very reliable as well as efficient. Their support team helps me with any issues I have regarding my account or programing needs. They also help create new accounts if needed but never charge you extra fees for this process even though it's part of your monthly subscription fee! What can be improved? Nothing really that comes to mind other than maybe having more options when creating an app would make things easier. This has been great so far, we've had no problems…

Pros
  • Amazing customer loyalty bonus system
  • Great platform where everyone feels included in contests/giveaways.
  • Good community features such at forum boards & live chat feature within their online interface
  • Awesome user based feedback rating mechanism (5 star ratings) are shown directly under each member profile page along side his photo giving him credit
Cons
  • Almost everything is ok