Pros
- Ease of use
- Support responsiveness/expertise at hand every step along way, including escalations if needed.
- Customer Service follow up after call completion.
- Very few false positives
- Mostly malware detections; very little actual threat protection as such was required beyond basic AV functionality due its high detection rate.+ Great customer communication+ Updates provided quickly before fixes reach users' devices + Easy upgrade management process via portal
Cons
- Not much