I have just received great customer service from NordicPure.com. It's rare for 1800 companies to call customer service, spend time with a customer to make sure their company did everything right, and provide customer service, but today, even though I'm busy with Thanksgiving, I felt compelled to give it a go to take over part of my work myself. Time to say thank you for the excellent customer service I received. THANK YOU NORDICPURE.COM. Gal told me this is a family business. I hope to continue