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Novocall Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Marketing, Demand Generation

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Description of Novocall

Click-to-callback solution that helps companies increase sales calls, manage sales and grow.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Very user friendly and intuitive: Novocall

The app is easy to use with great customer support service. It's intuitive and very user friendly. I love that you can do so much with this app! You can even have multiple dialers at once which is helpful when trying to get your job done. And you can easily set up automatic callbacks. This makes it super easy to call someone back from an email or text message. You can also easily create custom messages for different contacts. Great tool for any business. We are able to reach out to customers…

Pros
  • Calls come through clear in speakerphone mode as well if needed by client/customer who need more details about products / services discussed during conversation
Cons
  • Some cons

Revainrating 4 out of 5

Great Product With Excellent Customer Service

The ability to track all contacts from one view is great for managing my business. I like how easy it is to create a new contact. It allows me to create emails with different templates easily. The service has been great so far! Not much to dislike about this program. It's simple to use and understand and I have not ran into any problems yet. Would highly recommend this product to other businesses who are looking for a simple way to keep track of their contacts. This software has helped us with…

Pros
  • The call tracking is easy to use and can be easily customizable
Cons
  • There is a bit of a learning curve

Revainrating 5 out of 5

Calls with No Problems - Easy To Use Program

I like the way the whole program works. It is very easy to use and the customer service is great! The only thing I dislike is that I would like it to be able to receive calls without having to log in first! The benefit of this is that it will not automatically log you in, and you will not have to wait for the program to load. The benefit is that it allows me to receive calls without having to log in first. I would recommend this to those who are looking for a call program that is easy to use…

Pros
  • Easy user interface no confusion about anything really.
Cons
  • Not the best