I like that it is so easy to use! It has helped us with our team building process by allowing employees from multiple locations around North America connect easily via Google Hangouts or phone calls for meetings/training sessions; This system also helps facilitate communication between customers who are located across Canada & Americas as well!! Nothing really at this time but we have been using now since 2015 which gives me hope of improvement over long term usage. We're working togetherβ¦