The platform is easy to use (even without any coding knowledge), it's intuitive - I like that we can set filters/rules very easily so our team are able to work more effectively in an efficient manner with out having too many admin tasks at hand etc! It would also be great if they could allow us as admins access across all teams instead of separate logins which makes things difficult sometimes when you're away from home!! Having said this though there isn't anything bad about their serviceβ¦