OMC Incident Management System Review

The best thing about this product is that it has an inbuilt tool to perform troubleshooting as well as provide remote access for users who are not able to connect with their system due to any reason. There should be more options available while performing some tasks like creating new user or resetting password. I have used this software since long time ago but never faced such problems before. It was very easy to use and understand. This helped me solve my all issues related to the computer…

I like how it is easy to use for customers and employees! It's very user friendly and has everything you need in one place! Nothing really. Seems to work well so far. It does what we need it to do. There isn't much to dislike at this time. It meets our needs. We are using it as a tool for incident management. Our sales people can log an incident from anywhere and send out notifications to the right departments. The ability to have all of the information in one place. I can't imagine doing this