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OMC Incident Management System Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Security and Privacy Services, Managed Security

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Description of OMC Incident Management System

We offer complete managed IT Security Services including health monitoring and continously updated inventory of IT assets, Cloud Based Online Backup, Managed Anti-Virus, Managed Patch Management, and Mobile Device Management. We also offer managed firewall and managed endpoint protection services.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

OMC Incident Management System - Very good Remote Desktop Software

The best thing about this product is that it has an inbuilt tool to perform troubleshooting as well as provide remote access for users who are not able to connect with their system due to any reason. There should be more options available while performing some tasks like creating new user or resetting password. I have used this software since long time ago but never faced such problems before. It was very easy to use and understand. This helped me solve my all issues related to the computer…

Revainrating 5 out of 5

Great Tool, Easy To Use And Powerful

I like how it is easy to use for customers and employees! It's very user friendly and has everything you need in one place! Nothing really. Seems to work well so far. It does what we need it to do. There isn't much to dislike at this time. It meets our needs. We are using it as a tool for incident management. Our sales people can log an incident from anywhere and send out notifications to the right departments. The ability to have all of the information in one place. I can't imagine doing this

Pros
  • Easy interface
  • Great support team, when needed.
  • Ease of use & intuitive nature
  • Centralized location with multiple platforms (web/mobile)
  • Flexibility within platform options
Cons
  • I don't really have any dislikes about this, everything is just fine