This product did what it's supposed to do well! They were able, easy enough for anyone using tech as they are working with us now (I work there), but not only that - their support team has been fantastic through everything we needed done during our implementation process along side this software! The most impressive thing though? Our success so far!! You can trust them; I've heard of other customers who have had issues/problems downgrading from premium accounts after some time period etc.. Butβ¦