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Optelos Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
Analytics, Enterprise Drone Analytics

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Description of Optelos

Turns unstructured data into answers and delivers that data in useful ways.

Reviews

Global ratings 3
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    2
  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Useful tool and useful platform in further investigations

The ability to use this software is great, it's very easy for someone who has no experience with business intelligence tools or databases like SQL Server/Oracle etc., but can learn quickly once they get started using them! It provides many options of different types (such as graphs) which are helpful when trying determine what would be best suited towards my needs at any given time during an investigation process I'm working through right now regarding fraud within our organization. There…

Pros
  • Great program that shows data visually in various chart styles
  • Very user friendly interface
  • Intuitive layout makes navigation simple &
Cons
  • Some instances connectivity may suffer

Revainrating 5 out of 5

Great solution when other solutions aren

The ability to create custom reports with very quick turnaround times, which is key for any business looking at consolidating their information from multiple sources. There are some things I wish was easier/more intuitive (like being able to copy fields across tables). Also there's nothing about it specifically that isn't great - but if you're just starting out then perhaps look elsewhere? If your organization has been using disparate systems before this product came along then it might be…

Pros
  • Great tool
  • Good support team who responds in timely manner when helpdesk tickets need follow up.
  • Customer service reps available during standard work hours via phone calls only; no email response preferred since many emails go unanswered due lackadaisical communication between colleagues regarding status updates etc
Cons
  • There are nuances

Revainrating 5 out of 5

Easy Platform With Excellent Customer Service!

The platform is extremely easy to use, it provides excellent customer service support for its customers as well as their own employees. It's very user friendly as we can find what exactly we are looking for within minutes of searching using keywords or phrases from our questions. We've been able to utilize much more effectively than other competitors products available today by utilizing optelo's software solution. Our research department has realized considerable cost savings by being able to…

Pros
  • Easy access
  • Ease in navigating system
  • Customer Service Team great! They have always taken care o any issues that arise quickly.
  • Greatly improved efficiency &/or time management
Cons
  • There are troubles