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Optymyse Advanced Wallboard Technology Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Contact Center Software

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Description of Optymyse Advanced Wallboard Technology

Optymyse is a wallboard solution designed to empower, engage, motivate and retain user's contact centre agents.

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Revainrating 4 out of 5

Very useful tool if you want your team members organized

I like that it is very easy to use and has a great interface. The system is also very intuitive and user friendly. It can be used for multiple purposes in different industries. There are some features that would benefit from an update. For example, I wish there was a better way to organize my emails. Also, I wish they could add more social media integrations. However, these are minor issues that do not affect the overall experience of using this software. We have been able to integrate with…

Pros
  • Easy to Use
  • Intuitive Interface
  • Great Social Media Integration (Facebook)
Cons
  • Some email management capabilities