🎧 OvisLink RJ9 Call Center Headset Training Adapter - Compatible with Wireless Headsets - Connects 2 RJ9 Headsets to 1 Telephone - Mute Buttons for Each Headset Review

Recommended for all businesses that inform people on the phone and need to hear the customer's words without much background noise

Works as advertised. I know others have had issues with this, but ours seems to be working without incident. The quality of the connection has deteriorated a bit, otherwise I would have given 5 stars.

I worked in a large call center where each headset cost around $200 and dual line training stations were just ridiculous were. I started my own company and found that $19.99 headsets without a base actually work BETTER than $200 headsets, and this splitter performs exactly the same as those that cost around $500. I spent less than 2 headsets with bases and got 9 headsets and 2 such splitters for trainees. Very impressive.

My mute buttons didn't work at all. If a simple handset is connected, you can listen but not speak. I think that's to be expected since the adapter isn't getting power. With 2 headsets, both users can self-talk and control their mute with one button on the headset, making the need for a mute button pointless. I could buy a $5 adapter that would do the same job. No noise or connection issues. Worked for what we needed it for.