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Efficient Cleaning with OXO SteeL Soap Dispensing Palm Brush Review

5

·

Terrible

Revainrating 2 out of 5  
Rating 
1.8
🧼 Household Cleaning, 🧻 Household Supplies

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Description of Efficient Cleaning with OXO SteeL Soap Dispensing Palm Brush

Dispenses soap on demand with the light push of a button. Durable nylon bristles easily clean baked-on food and are safe for non-stick cookware. Contoured shape provides optimal comfort and scrubbing power. Simply unscrew top to fill with soap. Twist brush base to easily replace bristles. Handle features soft, comfortable, non-slip grip.

Reviews

Global ratings 5
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Type of review

Revainrating 1 out of 5

Imperfect design breaks too easily

This brush has an imperfect design. He is unfinished. The brush component attaches to the soap reservoir component using a small plastic fitting on the soap reservoir base that fits into a hole in the brush base. The brush rotates to fix it. Inside is a small plastic strip. The small nipple breaks under repeated stress, causing the two pieces to fall apart and rendering the entire structure completely unusable. The base of the reservoir should have larger, stronger threads that mate with the…

Pros
  • Same as everything before
Cons
  • Repair

Revainrating 3 out of 5

Great idea, bad design! Do not buy

Terrible product. It looks great and I was really happy to see the stainless steel design as I thought it was an upgrade from the original all plastic model but there is one horrible design flaw that they couldn't upgrade. so badly constructed that the screw part of the handle breaks and the product becomes unusable! This is the second time this has happened with a purchased one. The first time I thought, oh, probably user error, no harm, no foul. Second time, never again. To be honest we use…

Pros
  • Price
Cons
  • Little things

Revainrating 1 out of 5

DO NOT BUY - THE NEW MODEL IS COMPLETE RUBBISH

LOOKS THE SAME BUT NOT MADE AS IT WAS. I've had one of these OXO steel hand soap dispenser brushes for many, many years and absolutely love it! When it finally wore out I bought a new one and it arrived on February 1st. It was identical to the old one, which made me very happy. It collapsed last night March 3rd. I was so disappointed! I've used it four or five times. (Same problem was noted by other buyers. The threaded plastic part broke. I barely squeezed when the brush came loose.) Worse, I…

Pros
  • Weight
Cons
  • Some minor things

Revainrating 1 out of 5

It didn't last more than a few months.

I bought this because I've had it for many years and liked using it to wash dishes. One of the tabs that attaches the brush to the dispenser (on the old original model) broke, so ordering a new one was easy. When I received it I noticed that the new dispenser could not be attached to the brush heads like the old version. The older version had ribs on the sides that slipped into the brush head and you had to twist it a quarter turn to lock it in place. The newer version has a pin that comes out…

Pros
  • Decent performance
Cons
  • Miscellaneous Miscellaneous

Revainrating 3 out of 5

UPDATE: OXO is working on a design fix! GREAT CUSTOMER SERVICE!

UPDATE: September 29, 2019 So my replacement unit broke in the same place. Called OXO support again and another device is on the way. During a conversation with customer service, she informed me that the design team was working on correcting the design as they agreed that it had a design flaw. She said that they have already made some changes BUT this is not the final product yet. A very pleasant customer service rep also stated that they will continue to replace all devices free of charge…

Pros
  • Pretty impressive
Cons
  • boring packaging