I like how easy it is for me, my customers or colleagues can access our team at anytime using their mobile phone! Even if they are in another country we still have great communication because everything happens online via email etc. It could be better but nothing serious just minor bugs here an there sometimes not loading properly when logging into accounts. Try them out once maybe even twice so u get used too this system before making up mind about whether its right fo yuo really need suchβ¦