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Panviva Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.6
Content Management, Knowledge Management

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Description of Panviva

Panviva is a cloud knowledge management software that not only provides the ultimate customer service experience, but it empowers internal teams with a single source of truth. Panviva captures information wherever it is stored in your organization, optimizes it for better understanding and delivers it to internal teams. Your contact center will love it too! It eliminates the need to search endlessly for critical process information and serves up the right answers for your customers, anywhere, anytime and through every channel. Panviva supercharges your organization’s knowledge and delivers it right to your employees at the moment-of-need!

Reviews

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Type of review

Revainrating 4 out of 5

Awesome web analytics tool that covers everything

Ease to use & understand. We had used Google analytics before but never understood what we were looking at until now because Panviva does exactly that - explains all our website's stats in an easy-to-understand way. Nothing! Their support services are incredible and they also have a great community forum. It would be nice if we could see some more detailed reports regarding their data sources though. We can't seem to access them either through an API or via their site. It's great for tracking…

Pros
  • Cost
  • Speed/User experience
Cons
  • Still need improvement with regards customer service

Revainrating 5 out of 5

Excellent cloud solution that is user friendly

The best thing about this product to me was how easy it made my life as an admin! I used to have so many things going in different tabs at once which meant I could never keep track or find what i needed easily - now everything can be found under one roof!! It's also great for tracking stock levels etc. Nothing really other than minor quirks (the mobile app freezes sometimes) however they are working hard on improving these issues. We use panivi mainly because we had been using excel before…

Pros
  • Everything is well laid out, very simple layout compared with previous software that only allowed you view certain areas depending upon permissions within your system set up no longer necessary anymore when managing stocks

Revainrating 5 out of 5

Great task management solution with good amount of flexibility and integration capabilities

The best part about this tool for us was its ability to integrate across our different platforms like Salesforce or Jira etc., which helped in tracking all tasks from one place without having multiple tools installed at once! It also has some really cool features such as creating custom reports using filters & drill downs etc.. I think there are more options available when compared to other similar products out here!! One thing i would say could be improved upon if possible - maybe make…

Pros
  • Easy integration with variety services; good amount functionality built into it.
  • Simple admin panel interface
  • User friendly, easy navigation between areas within application
Cons
  • Nothing

Revainrating 4 out of 5

A simple way through where remote teams could collaborate

The best thing about panviva is that you can share your work easily to different users at once without any issues. I am using this product for my business and its very helpful in sharing documents or files among multiple people who are working remotely. There are some minor problems which i have faced while using this product like sometimes it takes time to load up when we try to open document from shared folder. It's definitely worth trying out if you want to go ahead with one such tool to…

Pros
  • Easy transferability
  • User friendly interface
  • No lagging issue during loading times

Revainrating 5 out of 5

One of good software that help you keep your job done while away

The best part about this solution was its user interface which made working from home easy for me to do my work using web links or emails as I used to in olden times when we didn't have internet access at workplace. What's better? Nothing! It can be improved by providing more options such as mobile application option so employees could manage their business tasks even if they are out office/in different place than where network connection exists. A great tool for remote workers who need ease…

Pros
  • Easy accessibility
  • Suitable price range compared with competitors services.
  • User friendly design, no troubleshooting issues while navigating through website pages (as is often experienced)
  • Great support team very helpful people that help you fix problems quickly & efficiently.
  • No limitations whatsoever except those imposed upon them due lack connectivity
  • Very
Cons
  • Some difficulties