I like that it is easy to use, has many features for customization (which can be overwhelming at first), they have very helpful customer service when you need help setting up your site or want advice about what plugins are best suited for certain tasks etc., It's free! There isn't anything really bad as well but there might not seem much reason why someone would pay $15/month instead of just using something else entirely.
We needed an online form builder system which was simple enough soβ¦