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Platinum CAD Review

3

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Vertical Industry, Public Safety

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Description of Platinum CAD

Platinum CAD, PTS Solutions computer aided dispatch software, provides your agency/department the necessary tools to keep your command center running smoothly.

Reviews

Global ratings 3
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    3
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Type of review

Revainrating 4 out of 5

Very good software but there's room (and desire)

I love that it is very intuitive. It has been easy to learn and master. I have not found anything about Platinum CAD that I dislike. There are some features that don't work as well as they could. For example, when you add a vehicle to a call, sometimes the call will not transfer to the vehicle. Other times, it takes a long time for the vehicle to show up in the list of vehicles assigned to the call. As far as customer service goes, I haven't had any issues with them. They are always available…

Pros
  • And lastly there's no lagging while using either Windows 10 Pro x64 version OR Linux Ubuntu OS versions..the performance was flawless both ways!! :)
Cons
  • Nothing much actually comes into mind so my rating would be 5 stars

Revainrating 4 out of 5

Great easy to navigate interface and extremely useful

The ease of use! This is an amazing product for managing call volume across multiple shifts in our department at work. We can see how many calls we are receiving while outpatients as well as those that have been resolved by ambulance or private transportation services when available through the system. Very helpful tool for dispatchers who oversee several departments. I wish there was more information about each user account such as phone number availability for different shift times but this…

Pros
  • The ease of use and the information that can be provided for each user account
Cons
  • I wish there was a more in depth information about each user

Revainrating 4 out of 5

Great easy to navigate interface and extremely useful

The ease of use! This is an amazing product for managing call volume across multiple shifts in our department at work. We can see how many calls we are receiving while outpatients as well as those that have been resolved by ambulance or private transportation services when available through the system. Very helpful tool for dispatchers who oversee several departments. I wish there was more information about each user account such as phone number availability for different shift times but this…

Pros
  • The ease of use and the information that can be provided for each user account
Cons
  • I wish there was a more in depth information about each user