They have been very responsive, proactive in getting us up & running quickly (we are still using them for our main website).
The UI could use some work -- it's not as intuitive/simple compared other tools we've used previously; however they're actively working towards improving this aspect of things so I'm hopeful that will continue going forward! We were looking at multiple tracking solutions when considering what would fit best within budget constraints but ultimately decided upon preMoniXβ¦