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Productroad Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Development, Product Management

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Description of Productroad

Customer Feedback Management Platform. Collect feedback from users, transform to roadmap, build best product for clients and share changelog.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

A good feedback tool for companies: Productroad

I like how it can be used in multiple ways, such as customer feedback, product road map, changelog, etc. It is easy to use and has a good UI. The only thing that I dislike about this software is that sometimes when you are editing a ticket or comment, the website will refresh itself, which may cause issues with your workflow. Also, sometimes the comments section will not load sometimes. Overall, this tool is useful when it comes to collecting user feedback, tracking changes, and creating a…

Pros
  • Easy for end users
  • Support multi languages
  • Great UX/UI design (mobile friendly)
Cons
  • Loading time
  • Lack integration wth Zoho CRM

Revainrating 5 out of 5

Excellent tool for improving communication and understanding between teams

I like that it is easy to use in terms of getting started with your customers by setting up surveys quickly (and we really needed this!). We have been able to get our customer feedback into more granular details than before! It has allowed me personally to easily see what my colleagues are doing too when they aren't around - great time saver as well!!. There were some issues at first but these got sorted pretty quick so no problems since then. Great solution once you do work out how all those…

Pros
  • Ease Of Use
  • Ability To Gather Customer Feedback & User Survey Results Quickly
  • Reporting FeaturesAllows You More Detail Than Before In A Way That Makes SenceTo Everyone Involved For Better Decision making And AnalysisOf How Users Are Using The Services Or Software Available On Your WebsiteOr Any Other Service(s) They Requires Access Too
Cons
  • Not bad