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Rainbow Review

3

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Vertical Industry, Travel Arrangement

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Description of Rainbow

Rainbow CTM gets you all the bookings be it GDS, non-GDS sources like hotels, tours and activities, Insurance and everything else in a single place so that you can follow-up and close with your customers.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Amazing DMC cum Travel Booking Platform

I love how easy to navigate through this platform is! No matter where i am at - whether its my home or travelling around India; rainbow gives me access to manage every aspect of travel planning from just one dashboard. The customer support team are super friendly & always willing help if needed but dont pushy when trying to sell their products/services too much (which sometimes annoys). Its an amazing tool for managing multiple trips within different geographies as well as being able to keep…

Pros
  • Easy navigation
  • Good UX design, very intuitive.
  • Great UI /UX Design with clear information about what's happening in your account even without opening it up fully all times.Great Customer service response time also makes things easier while working out bugs etc.
Cons
  • Nothing so far :D

Revainrating 4 out of 5

Great Platform For Project Management, Time Tracking And Communication

The best thing about rainbow is its easy to use interface for both clients as well admin side of things which makes my life easier when dealing with multiple projects at once! I wish there were more options available under "Customers" tab such an ability to filter by type (such as booking only or billing). Also would love if we could have some sort of discount codes/coupons for new users who sign up through us but then never actually make any sales using our platform - this way they get their…

Pros
  • Very simple user experience, especially dashboard where you can see all your activities within single screen; fast loading times &amp friendly support team
Cons
  • Need better integration features into popular ERP software that's currently used across industry.
  • Lack basic customizability capabilities due client request

Revainrating 4 out of 5

Very simple system which has helped us book our tours

I love how easy this platform is to use as well as its functionality. I have been able to track my revenue very easily without any issues at all, also they are always there for me when ever i need them! There's nothing I dislike about Rainbow, if anything their customer service could improve as they're not really good at responding quickly or efficiently. So far we've had no problems with using rainbow and would recommend them over other booking platforms out there. We started using rainbow…

Pros
  • Easy interface
  • Great support team (in terms)
  • Very responsive & efficient services fast response time excellent communication skills
Cons
  • Not much