The UI/UX looks very modern, easy navigation through chat window makes it easier than other softwares out there in this space; Easy integration into Salesforce / Hubspot etc.; We can integrate multiple third party applications like Slack & Zoom without any hassle (we have used both); Can be easily integrated as part Chatbot application using AI features available now days ; Integration between different types of messaging apps are seamless - WhatsApp Webhooks support from day 1 helps us solveโฆ