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Rockey & Associates Inc Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Value-Added Resellers (VARs), IBM Channel Partners

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Description of Rockey & Associates Inc

The RockTeam, incorporated in 1980, provides training, consulting and software around IBM Domino and Connections solutions. As an IBM authorized training partner, we offer technical and end user training solutions delivered online.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Rockey&associates Inc has provided excellent services for our needs

I like that it's very easy to use as well as customize your own reports with ease of access for multiple users! It is not really intuitive when you're new at using this system but once one gets used they can make great customizations which makes them useful tools overall!! Nothing so far about rockey&associates inc has been bad though i would say their customer service needs improvement because sometimes its hard getting through! They are good if someone wants something customized or specific…

Pros
  • Easy interface
  • Wide variety in programs available (SQL,Oracle)
  • Very user friendly program all around
Cons
  • All fine

Revainrating 5 out of 5

Great Service For All Your Business Needs

I like that you can get help with any problem related to your email or other business needs as well! There are some things about this program which could be improved - but it is still good for what they provide now and how much better their services will continue to improve over time! You should definitely try them out if there's anything at all that seems confusing- just ask questions until everything makes sense! We have been able to solve many problems by using this service including helping

Pros
  • Customer Service
  • Very helpful people who want nothing more than customer satisfaction.
  • Easy access via phone, chat box,
  • Email support options available too
  • Ease in finding answers online through FAQs section
Cons
  • There are nuances

Revainrating 5 out of 5

Fantastic Experience Building Partnerships With Clients

This was my first job with Rockey and I learned a lot about how to operate a business in such an ethical way. The support staff are very friendly and helpful. Nothing really because everything is great. Just take the interview process seriously and make sure you know what you want out of your career before going in for an interview. It's a good place to get your foot in the door but if you're not dedicated to working hard and going above and beyond, you won't be able to succeed. We needed…

Pros
  • Great attitude
  • Very dependable/reliable service; always gets things done right away.
  • Hard worker shows up early even though there isn’t much else happening yet during weekdays around 8 am.
  • Gets more involved once we start getting busier after 10am each day..and stays busy all evening long until close sometimes
Cons
  • Some difficulties