I like that it allows you to create custom rules, but also has an out of the box set of rules that can help with most situations. It's not free (it's on the pricey side), but it does have excellent support. The customer service is great too! There are some things that could be improved, such as if there were to be a change in the data source, it would be helpful to have a notification so you can update your rule accordingly. We're solving repetitive tasks across our organization by automatingβ¦