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ScalePad Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
ERP, Warranty Management

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Description of ScalePad

ScalePad is a simple yet powerful application that automates asset lifecycle management for hardware, software and warranty services. By automating time-consuming processes, we make it easy for MSPs to get vital insights while maximizing their profitability, improving productivity and strengthening their client relationships. These innovations have allowed us to see incredible growth with more than 8,000 Partners in 76 countries and 60% of the MSP 501 using ScalePad today but we’re just getting started.

Reviews

Global ratings 3
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Type of review

The ease at which I can create new products without having any technical knowledge or experience has been amazing! There are also many templates available so you don't need much help when creating your own product catalogues either online through scalepad's website platform (which works offline as well)or via an API integration from other platforms like Salesforce/Hubspot etc..The reporting tools aren;t very detailed by default however they do provide some useful analytics - not sure if this…

Pros
  • Ease &amp quality control
  • Inventory management is easy to manage too with automatic sync'ing across multiple devices, browsers in real time.
  • Ability for customers use their mobile device easily downloadable app that lets u buy tickets straight away using finger scannin
Cons
  • It is hard to say

Revainrating 5 out of 5

Fast and flawless implementation, great customer care

Easy installation process; fast service support from team members (superb); best price/performance ratio among similar products available online at this moment. There's nothing I dislike about them as such - they are good all around! It was very helpful when looking into an automated solution for our IT assets inventory tracking & reporting purposes. What could be improved? The UI or user interface needs improvement so users can access information faster without having to open multiple…

Pros
  • In short , its just amazing product designed keeping end customers
Cons
  • Secret

Revainrating 5 out of 5

ScalePad - Very user friendly software!

Easy to use, easy to implement, easy to use. We love the ease of use, the ease of implementation, and the ease of use. We love that our clients can manage their accounts and their clients from one place. There isn't much I dislike about the product. It is very easy to use, and it is very easy to implement. We use Scalepad to manage our customers' accounts. It is easy for us to be alerted when a new account is created, and it is easy for us to send out reminders to our customers about renewals…

Pros
  • The best part was how easily everything came together! And being able to view your customer's info without having access or needing an internet connection..it made things so convenient!! Also loved not using Excel anymore just took me minutes with this program (Scalapd) compared to hours spent trying to do what could have been done here within seconds!!! Love you guys keep up the good work
Cons
  • It is hard to say