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Scup Care Review

4

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Customer Service, Help Desk

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Description of Scup Care

Scup Care is a customer service solution that offers chat-first, omini-channel, realtime tools, all within a unified user timeline.

Reviews

Global ratings 4
  • 5
    2
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Excellent Customer Service Solution with Extremely Knowledgeable Agents

Scup Care is a flexible, easy-to-use, and highly intuitive customer service and chat solution. The customer service agents and the chat agents are fast, and the customer service agents are very knowledgeable. The customer service agents are available 24-7 and are very knowledgeable. The customer service is very fast and highly responsive. The customer service is the best I have ever experienced. The customer service is very flexible and very easy to use. The customer service is very intuitive…

Pros
  • The customer service is highly knowledgeable
Cons
  • The customer service is very responsive

Revainrating 5 out of 5

Great Way To Connect With Your Customers

It's a great chat tool, you can easily connect to your chat bot, and create custom messages and responses! It's also a great customer service tool, it's nice to have everything in one place. There's not a lot that I dislike about the service, but I do wish that it had a mobile app. I would recommend to small businesses that are looking for a great way to communicate with their customers. It allows me to address customer concerns, schedule appointments, and even just have a casual conversation…

Pros
  • The availability
  • How user friendly this platform was both visually as well textually
  • Easy navigation
Cons
  • Empty

Revainrating 4 out of 5

Excellent Customer Service Solution with Extremely Knowledgeable Agents

Scup Care is a flexible, easy-to-use, and highly intuitive customer service and chat solution. The customer service agents and the chat agents are fast, and the customer service agents are very knowledgeable. The customer service agents are available 24-7 and are very knowledgeable. The customer service is very fast and highly responsive. The customer service is the best I have ever experienced. The customer service is very flexible and very easy to use. The customer service is very intuitive…

Pros
  • The customer service is highly knowledgeable
Cons
  • The customer service is very responsive

Revainrating 5 out of 5

Great Way To Connect With Your Customers

It's a great chat tool, you can easily connect to your chat bot, and create custom messages and responses! It's also a great customer service tool, it's nice to have everything in one place. There's not a lot that I dislike about the service, but I do wish that it had a mobile app. I would recommend to small businesses that are looking for a great way to communicate with their customers. It allows me to address customer concerns, schedule appointments, and even just have a casual conversation…

Pros
  • The availability
  • How user friendly this platform was both visually as well textually
  • Easy navigation
Cons
  • Empty