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Shark ION Robot Vacuum AV751: Wi-Fi Connected, 120min Runtime, Alexa-Compatible (Black) Review

8

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Poor

Revainrating 2.5 out of 5  
Rating 
2.6
🗑️ Vacuums, 🧹 Vacuums & Floor Care

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Description of Shark ION Robot Vacuum AV751: Wi-Fi Connected, 120min Runtime, Alexa-Compatible (Black)

THREE BRUSH TYPES. ONE POWERFUL CLEAN: Tri-Brush System combines side brushes, channel brushes, and a multi-surface brushroll to handle debris on all surfaces. COMPLETELY INTEGRATED IN YOUR HOME: Shark ION Robot senses ledges and stairs, avoids damaging furniture and walls, and maneuvers around potential stuck situations, truly knowing your home. CLEAN FROM YOUR PHONE: SharkClean app lets you start and stop cleaning and schedule your robot to clean whenever you want. EASY VOICE CONTROL: Use Alexa or Google Assistant to easily make the robot clean at your command in your connected home. 120 MINUTE RUNTIME: Whole-home, floor-to-carpet cleaning for up to 2 hours. BUILT, TESTED, AND PERFECTED: Shark puts their robots through rigorous testing, performing thousands of hours of real-life use to give you a reliable, ultra-powerful clean. WHAT'S INCLUDED: (1) Shark ION Robot, (1) Charging dock, (2) Side Brushes & (1) Filter.

Reviews

Global ratings 8
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    2
  • 1
    3

Type of review

Revainrating 5 out of 5

Terrible customer service

This product was purchased in August 2020 and stopped working as of February 2021. Six months of work is highly unacceptable, as is their totally unhelpful customer service department. Would definitely caution against purchasing this product due to lack of support from their service department!

Pros
  • Quality construction
Cons
  • Volume

Revainrating 1 out of 5

I love it! Everyone needs one or two.

I'm amazed at how much it collects. Clumps of dust, leaving a broom. Archie (you have the option to give him a name) gets lost or stuck sometimes, but it really isn't his fault. He's a climber and sometimes gets stuck on the carpet, gets stuck under cabinets, sometimes closes the door and gets stuck in the room, but it's really my fault. My house is 3200 square feet, two rooms with carpet, the rest of the tiles and a big carpet. He keeps her clean. It got stuck and I couldn't find it for three…

Pros
  • Great for a small home
Cons
  • Functionality

Revainrating 4 out of 5

Terrible! Second replacement.

I took a picture of where it got stuck. It gets stuck in the middle of the floor with no interference. Every few minutes I have to find him because he's leaving. This is the second. DO NOT buy this junk. Now I'm stuck with this $200 junk. My first one worked much better than this one, but after a few months it just stopped working. So they replaced it with this one. This one doesn't work at all. Now that I had a replacement for the first one, I'm stuck on this bullshit. Don't buy this car…

Pros
  • Good product for the price
Cons
  • Ok

Revainrating 2 out of 5

Great product!: Robot vacuum

I like this product because it makes my life easier. It's great to be able to adjust the noise level from economy (low suction I think) to normal to maximum (strong suction I think), which is nice when I'm trying to study. I can still "suck" but quietly. The included app is good too as you can set up a schedule so it runs every day. My regular dogs, not fans of vacuum cleaners, did a great job. I have a German Shepherd that sheds A LOT but this product has helped reduce the amount of hairballs…

Pros
  • Large selection
Cons
  • Style 90

Revainrating 1 out of 5

Worked for three months

When Shark's warranty expires with a replacement I will add a review. I called 800-798-7398 to request warranty service as per the owner's manual. The Shark app told me that the naturally aspirated motor was no longer working. The Shark customer service rep charged me $28.48 to ship the replacement in 4-6 weeks. I liked the vacuum cleaner while it was working. I've set the scheduler in the app to run at 1pm every day. I have two small dogs and one large dog that lives in the house. This vacuum…

Pros
  • Always liked
Cons
  • Periodicity

Revainrating 5 out of 5

**UPDATE** Quiet compared to other robot vacuums

**UPDATE** He died after 7 months. Just beeps and flashes red"problem" triangle. It was nice while it lasted. I love vacuuming - it calms me down. I have 8 vacuums and they are all used for different jobs. This is my third robot vacuum, the others are Eufy and Roomba. Roomba is quite old and only really cleans 1 room. The Eufy initially worked well, but after a year or so it started to lose suction and the Wi-Fi connectivity was gone - so now it's a one-room vacuum. I was really looking forward

Pros
  • Excellent overall performance
Cons
  • Vulgarity

Revainrating 2 out of 5

Lightweight, long battery life, great for carpet and hardwood floors

This vacuum is just what I needed. I have two cats and two feet of hair. I wanted something that would help me cut down on the time I spend cleaning my house just because of my hair. This is the perfect solution. I have some experience with robot vacuum cleaners but this is an improvement over my previous one. My old robot vacuum was heavy, the battery life was terrible, and it kept crashing at the slightest level change. This vacuum is lightweight, the battery life is amazing, and it easily…

Pros
  • Worth the money
Cons
  • Not bad