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SmartLynx Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of SmartLynx

SmatLynx is a integrated back-office solution for the restaurant industry.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
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  • 1
    0

Type of review

Revainrating 5 out of 5

Outstanding Customer Service and Integration

The customer service team was very responsive, quick to answer questions or resolve issues we had with our software system! They helped us understand how their program worked so that it fit into ours perfectly as well (even when I questioned things!). Very pleased overall - would highly recommend this product!! We were looking at 3 different ERP systems before finding one which suited all needs of our business model/needs best. SLX allowed seamless integration between front office operations…

Pros
  • Great support
  • Fast response time from reps for any inquiries you may have.
  • Ease setting up your own accounts without tech help needed by staff members who do not know about IT aspects.
  • Quickly fixed problems upon request
  • Good price point compared against competition
Cons
  • Secret

Revainrating 5 out of 5

Great customer service and friendly staff

I like that you can customize your own menu, set up prices per item or group of items (like appetizers), add photos to each product with descriptions as well; all within one system! It's easy enough so anyone who has basic computer knowledge could use it - not necessarily tech savy people such us myself :) The ability make changes after launch would be nice but nothing major at this time since we are still in testing phase anyway :). We have been able t o manage our inventory better than before

Pros
  • Easy layout for ordering
  • Abilityto keep order history easily accessiblefor later reference
  • Quick updates from sales team regarding customer requests / needsetc..all done quickly & efficiently.
  • Easeof accessabilityfrom anywherewith internet connectionand smartphone just log into dashboard via web browser(or mobile app) anytime !!!No more needsto check out back room storage area everytime there is an issue needing resolution..we got good feedback
Cons
  • Empty